Hawai‘i Electric Light power restoration update; offices closed on September 1
Nearly All Customers Restored
HILO, Aug. 31, 2016 (8:45 p.m.) – Hawai‘i Electric Light’s business offices, including the Customer Service and Customer Engineering offices, will remain closed on Thursday September 1, 2016. The Company will continue to address customer outages caused by Tropical Storm Madeline on Thursday. Customers may still reach the company to report power outages and downed power lines by calling its trouble desk at 969-6666. All offices will be open for business on Friday, September 2, 2016.
During the course of the day an estimated 5,500 customers experienced power interruptions related to Tropical Storm Madeline on Wednesday. Employees worked to repair downed lines and broken poles, and remove trees and branches from power lines to restore power to customers. Nearly all affected customers have been restored. As of 8:00 p.m. Wednesday, approximately 100 customers in Pahala, Mountain View, and Honoka‘a are without power. Crews are working tonight to restore power to customers as long as it is safe to do so.